| FIRST HOME BUYER

| AN INVESTOR

| SELF EMPLOYED

| REFINANCING AND
DEBT CONSOLIDATION

| CONSTRUCTING
YOUR OWN HOME
Privacy
PROVIDA understands and appreciates your concern about privacy, and the confidentiality and security of your information that PROVIDA gains from you. This document explains PROVIDA’s approach to its information collection and handling practices.

Information collected and the permission process
Generally speaking, PROVIDA collects personal information directly from you, and/or from your employer. Information may include name, contact details, citizenship, qualifications, date of birth, occupation, gender. We may also need to seek information from third parties, e.g. referrals, credit references.

As we require your permission to collect this information, unless you express otherwise, we presume consent has been given as part of the business relationship.

In some instances, e.g. for the purposes of obtaining security clearances, we may also be required to collect sensitive information such as criminal records, or for insurance purposes, we may need medical records. Under these circumstances, PROVIDA will seek your express permission prior to obtaining the information.

How PROVIDA uses the information

The information you supply is collected by PROVIDA for use in conducting its business, e.g. processing of CV’s, enrolment forms, the provision of products and/or services. Survey information provided by you is generally used for statistical purposes only.

Will my information be passed on to anyone else?
PROVIDA will not disclose your personal information to parties outside of PROVIDA without your consent. Such consent can be either express or by implication.

In conducting its business, the information provided by you may be disclosed to PROVIDA’s agents, contractors or third party service providers who provide administrative, telecommunications, computer or other services to PROVIDA in connection with the operation of its business and who are under duty to PROVIDA to keep such information confidential and secure.

PROVIDA does not sell or disclose personal information to third parties for the purpose of allowing them to direct market their products and services to you.

Is my information secure?
PROVIDA maintains strict standards and security procedures to prevent unauthorised access to you personal information and to ensure the correct use of information. On line access to personal information is protected from unauthorised access through the use of a login name and secure password. This is to ensure that the information is only displayed to the intended user. PROVIDA will take reasonable steps to de-identify, delete or destroy personal information that is no longer required.

If you have any questions or require feedback about this policy, please contact us.

 

 
 
privacy terms & conditions contact us Ph: 02 8004 3215 Fax: 02 9836 4140 email:  shivi@providafinance.com.au